Major Energy Supply Outage Resolved in Norfolk
National Grid Confirms Restoration
National Grid has restored power to customers affected by a major outage at its Norwich Main Substation in South Norfolk District.
Cause of Outage
The outage, which began at approximately 10:30 AM, was caused by an equipment failure.
Affected Areas
The outage affected approximately 20,000 customers in the following areas:
- Norwich
- Wymondham
- Attleborough
- Dereham
Response and Restoration
National Grid engineers worked diligently to restore power as quickly as possible.
Timeline of Events
- 10:30 AM: Outage occurs
- 12:00 PM: National Grid engineers arrive on site
- 1:30 PM: Power is restored to most customers
- 2:30 PM: Power is fully restored to all affected areas
Safety Precautions
National Grid reminded customers to take the following safety precautions:
- Avoid downed power lines
- Report any outages by calling 105
- Use generators safely and ensure they are properly ventilated
Community Support
National Grid expressed gratitude to the community for their patience and understanding during the outage.
Additional Information
For more information, visit the National Grid website.
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