National Grid Norwich Main Substation Norwich Energy South Norfolk District

Major Energy Supply Outage Resolved in Norfolk

National Grid Confirms Restoration

National Grid has restored power to customers affected by a major outage at its Norwich Main Substation in South Norfolk District.

Cause of Outage

The outage, which began at approximately 10:30 AM, was caused by an equipment failure.

Affected Areas

The outage affected approximately 20,000 customers in the following areas:

• Norwich
• Wymondham
• Attleborough
• Dereham

Response and Restoration

National Grid engineers worked diligently to restore power as quickly as possible.

Timeline of Events

1. 10:30 AM: Outage occurs
2. 12:00 PM: National Grid engineers arrive on site
3. 1:30 PM: Power is restored to most customers
4. 2:30 PM: Power is fully restored to all affected areas

Safety Precautions

National Grid reminded customers to take the following safety precautions:

• Avoid downed power lines
• Report any outages by calling 105
• Use generators safely and ensure they are properly ventilated

Community Support

National Grid expressed gratitude to the community for their patience and understanding during the outage.

Additional Information

For more information, visit the National Grid website.